See the steps below to understand what it takes to conduct a simulation of a real business process with the QBP Simulator.
To improve existing business process, you always start with analyzing the current one. If you do not have an existing process, then you can draw one that does the job. You can always model your business process as a BPMN 2.0 model which is required to conduct a simulation. You can use any tool that can generate standard BPMN 2.0 diagram, for example bpmn.io.
It will be quick - you will get the simulation results immediately.
Here are some guiding questions to define the scenario:
The results include resource utilization, costs, waiting times, cycle times and many more key performance indicators. Analyze the results and if you are not satisfied, then make changes in the BPMN model and/or scenario and simulate again. Once you have the business process model that works in all required scenarios, then proceed with implementing the model in the real world and benefit from the changes!